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Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Our website uses cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy, in particular Section 2.

(1)      What information do we collect?
 We may collect, store and use the following kinds of personal information:
(a)      information about your computer / device and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views  and website navigation);
(b)      information that you provide to us for the purpose of registering with us;
(c)      information that you provide to us for the purpose of subscribing to our website and app. services, email notifications and/or newsletters;
 (d)      any other information that you choose to send to us;
 (e)      cookies.
We do not store credit card details nor do we share customer details with any 3rd parties.

(2)      Cookies
About cookies
Cookies consist of pieces of text, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies.  A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on this website and their purposes
We use only session cookies cookies on this website. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie / Name

Purpose

Expiry

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c4508874cd78140d219104a48d3c74dd
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jpanesliders_position-icon
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These cookies are set by our content management system upon arrival to the website. They are not used for any other purpose.

They are active only until the session is in progress. When the browser is closed the cookies are no longer valid.

Third-party cookies
When you use our website, you may also be sent third-party cookies.
Our advertisers/service providers may send you cookies.  They may use the information they obtain from your use of their cookies:
(1)      to track your browser across multiple websites;
(2)      to build a profile of your web surfing;
(3)      to target advertisements which may be of particular interest to you.
In addition, we may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website.  Google will store this information.  Google's privacy policy is available at:
http://www.google.com/privacypolicy.html
Our advertising services providers may send you cookies for the purpose of enabling the service of advertisements based on your previous visits to our website.
We may publish Google Adsense interest-based advertisements on our website.  These are tailored by Google to reflect your interests.  To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie.  You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at:
http://www.google.com/ads/preferences
You can opt-out of the Adsense partner network cookie at:
http://www.google.com/privacy/ads
or using the NAI's (Network Advertising Initiative's) multi-cookie opt-out mechanism at:
http://www.networkadvertising.org/managing/opt_out.asp
However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at:
http://www.google.com/ads/preferences/plugin

Blocking cookies
Most browsers allow you to refuse to accept cookies.  For example:
(1)      in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
(2)      in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Deleting cookies
You can also delete cookies already stored on your computer:
(1)      in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(2)      in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
Obviously, doing this may have a negative impact on the usability of many websites.
(3)      Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a)      administer the website;
(b)      improve your browsing experience by personalising the website;
(c)      enable your use of the services available on the website;
(d)      send you general (non-marketing) commercial communications;
(e)      send you email notifications which you have specifically requested;
(f)      send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(g)      provide third parties with statistical information about our website users – but this information will not be used to identify any individual user;
(h)      deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
(4)      Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or sub-contractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
(a)      to the extent that we are required to do so by law;
(b)      in connection with any legal proceedings or prospective legal proceedings;
(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.
(5)      International data transfers
Information that we collect may be hosted, stored and processed in, and transferred between, countries outside of the United Kingdom in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website and app. will be published on the Internet and may be available, via the Internet, around the world.  We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(6)      Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall- protected) servers.
Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(7)      Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.
(8)      Your rights
You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:
(a)      the payment of a fee (currently fixed at £10.00); and
(b)      the supply of appropriate evidence of your identity.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9)      Third-party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
(10)    Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11)    Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to This email address is being protected from spambots. You need JavaScript enabled to view it.  or by post to Norwich Central, Sandygate House, 38 Thieves Lane, Salhouse, Norwich NR13 6RQ.

(12)    Data controller
The data controller responsible in respect of the information collected on this website is Norwich Central, Sandygate House, 38 Thieves Lane, Salhouse, Norwich NR136RQ.
Our data protection registration number is ZA025436.

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